SET Marketing

As suppliers of branded gifts and merchandise SET Marketing operate in a highly competitive and price conscious market where customer service makes the difference.

Their Sales Director said “Black Swan have made our life easier by designing a Sales Quote template that is really easy to use. We were using an off-the-shelf package to create quotes, but it didn’t fit in with the way we work. Creating a quote was time consuming and frustrating. Black Swan designed a Word template that looks exactly as we wanted and is automated to make it quick and easy to complete and saves us lots of time. They also gave us advice on reducing our paperwork. They were a pleasure to work with and I’d recommend them to any business that wants to save time, energy and money.”

The Challenge

They needed a simple template so they can quickly create good looking quotes.

The Solution

We created a Word template incorporating their branding that enables the items in the quote to be listed with an image and costings more easily that the complex ‘off-the-shelf’ package.

Benefits to the Client

Better looking quote
Faster client service
Time saved
Reduced user frustration