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Build Your Business on Solid Systems

How we help business

We save your people time and your business money by developing faster and better ways of processing your data, which leads to a better service for your customers.

We:

  • Increase speed
  • Reduce mistakes
  • Automate lengthy and repetitive tasks

Custom IT Systems

We will build a system for you that will boost your business in three ways:

  • Save time so you need fewer people
  • Provide better information so you make better decisions
  • Give a better customer service in a more professional way

HR system - Evalu-8

Managing your people is a critical part of running a business and there's lots of data to maintain.  We'll provide you with a comprehensive platform that:

  • Maintains employee records
  • Attendance and leave tracking
  • Competence tracking
  • etc.

We can do...


Sales Order Processing


CRM


Stock Control


HR


Logistics


Full Enterprise Resource Planning (ERP)


 

Useful Tips and Articles

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Businesses we've helped

Pearce & Co

Pearce & Co are residential lettings and property management specialists. The business is a multi-disciplined firm dealing with mixed portfolios, including long leasehold residential elements, and can deal with leasehold valuations for lease extension or enfranchisement. As lettings specialists the business deals with the letting and management of residential property over a wide area with…

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SET Marketing

As suppliers of branded gifts and merchandise SET Marketing operate in a highly competitive and price conscious market where customer service makes the difference. Their Sales Director said “Black Swan have made our life easier by designing a Sales Quote template that is really easy to use. We were using an off-the-shelf package to create…

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Natural Travel Collection

A travel agency based in the south of England offering tailor-made holidays to a niche market of discerning travellers. The Natural Travel Collection has three main brands it offers its clients: Wildlife Worldwide (safaris, bird-spotting, bears), the Travelling Naturalist (expert led wildlife and birding holidays for small groups of naturalists) and Dive Worldwide (farflung diving…

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SCraft

A leading importer of window shutters approached Black Swan asking if we could help develop a more effective order taking process using Microsoft Excel.  This has grown into a full online ordering system. The Challenge Their supplier was processing orders in an Excel format that was not suitable for the UK market so the company…

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Hillside Clubhouse IPS Database

Hillside Clubhouse are a charity based in London who support people with mental health problems into employment. They needed a database to track their caseload. The Executive Director says: “We have worked with Laurence over a number of years to develop case management and reporting databases. Some of our reporting requirements are quite complex but…

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Why us

We want your business to thrive and will make sure that what we do for you makes a difference.

Whether you need a comprehensive HR system or a bespoke solution, to enable your data to support your day-to-day activities as easily as possible we will make sure we understand your business before we start work.

We have years of experience of a huge range of businesses and recognise that each is unique and the right system can give them a competitive advantage in the market place.

Get in touch to start on the path to better systems.

 

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